These prices may not be the same as when you first made your booking. If before the start of the package the trader responsible for the package cancels the package, travellers are entitled to a refund and compensation where appropriate. It is the party leader’s responsibility to ensure that all members of the party are in possession of all necessary travel and health documents before departure. Please be aware that Secure Flight does not replace APIS or ESTA and this information must still be provided. 12 TRAVEL DOCUMENTS: Confirmation Invoice and Travel Documents will be sent electronically using the email address supplied at the time of booking. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. We booked our trip for October 9 - 17, 2020 for Negril while on a previous trip through loyalty desk. Guests travelling between 16th-31st December 2020 are required to pay a non-refundable deposit of £615 (€700) by 1st May 2020 and full payment is due, and non-refundable, by 1st September 2020. I finally got a cancellation confirmation in early March, March 3rd actually. 13 WEATHER: All parts of the world can be prone to erratic changes in weather patterns and many of the destinations featured have a tropical climate where heavy rainfall and strong winds occur. Helping to protect your needs is Our Priority! Free Room Cancellation And Get 100% Refund. We strongly recommend that you contact the airline direct, however, such requests cannot be guaranteed. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline’s obligations under the Denied Boarding Regulations. We cannot be held responsible if you fail to tell us about special needs/requirements that will affect your holiday experience and this means we will not compensate you. It is essential that you reconfirm every flight with the relevant airline 24 hours prior to departure. We/airlines reserve the right to substitute alternative aircraft and/or airlines at any time. In the event of disruptions or changes to your holiday we may contact you via email or telephone. If, for any reason, we make any payment to you or a third party which the airline is responsible for in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. We strongly recommend that this information is captured as early as possible during the booking process to avoid difficulties with flight documentation. By accepting these terms and conditions, you authorise us to charge to your credit/debit card the remainder due 71 days prior to the date of your departure. A delay to your flight that we need to make within 24 hours before you are due to depart will not be considered a major change unless the delay is for more than 24 hours. Some islands in the Caribbean prohibit wearing of camouflage print materials and/or military apparel including baggage. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. We will only make one compensation payment for each booking. If notice is received 14 to 0 days prior to Arrival, 100% of the purchase price, including any applicable airline fees. I finally got a cancellation confirmation in early March, March 3rd actually. It is essential that at the time of booking passengers names are an exact match with names as they appear in passports. In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. We have taken all reasonable care to make sure that all the services which make up your holiday advertised by us are provided by efficient and reputable businesses. you should cooperate fully with us if we or our insurers want to enforce any rights transferred to us. In any of these circumstances no refunds or compensation will be paid to you and we may make a claim against you for any damages, costs and expenses (including legal expenses) incurred as a result of your behaviour including but not limited to (i) repairing or replacing property lost, damage or destroyed by you, (ii) compensating any passenger, crew, staff or agent affected by your actions and (iii) diverting the aircraft for the purpose of removing you from the aircraft. All options will display other payment due to Covid-19 our retail store is currently closed until notice! Airlines at any time collection call our reservations team on 08000-223030 in cancellation of hotel booking not! Has been confirmed accept responsibility for all transactions made in your name or via your bank account world are affected. Secret Escapes the deposit will be asked to pay the total amount sandals cancellation policy purchase! 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