The front desk staff and restaurant staff were also very polite. BUT do not stay there if you want a comfortable night's sleep. Own or manage this property? I already contacted IHG. I am very sorry that you were subjected to anything other than very favorable commentary from all employed at the hotel. Everything worked, the shower is "muy macho" and the room and bathroom were spotlessly cleaned. Prices are calculated as of 21/12/2020 based on a check-in date of 03/01/2021. Holiday Inn Saratoga Springs: great location - See 628 traveller reviews, 160 candid photos, and great deals for Saratoga Springs, NY, at Tripadvisor. Thank you for taking the time to share candid feedback. Tripadvisor Plus Subscription Terms & Conditions, Saratoga Springs Hotels with Smoking Rooms, Hotels near Complexions Spa for Wellness and Beauty, Hotels near Saratoga Springs Visitor Center, Hotels near Thirsty Owl Outlet and Wine Garden, Hotels near Historical Society of Saratoga Springs and Canfield Casino. The bed boards provided by the hotel were of no help and changing rooms did not net better beds. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. The location is great, walking distance from the city center where all the cute shops are located. This is the version of our website addressed to speakers of English in the United States. This matter involves a guest who was charged for a reservation that he failed to cancel on our busiest weekend of the year.. See 628 traveller reviews, 145 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. 9, Saratoga Springs, NY 12866-4253, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, amazing boutique hotel with a very old charm.....rooms very comfortable...the bar is great the way it looks out onto the passing traffic....and the barman was such a professional...definetly make a return trip. Thank you for taking the time to share feedback. We look forward to welcoming you back again soon! I can assure you that our lack of contacting you in a timely manner was due entirely to the fact that we had no power and certainly had nothing to do with the bottom line. These occurrences left us not wanting to return. As you can imagine, our loss of power adversely affected all of our systems (telephones, our property management system, etc.). We had several extra pillows in the room and housekeeping was very attentive and helpful. The power outage was a very challenging ordeal for all involved. There are more places to choose from in the Saratoga Springs area. Everything you need to know about the Holiday Inn Saratoga Springs pool at Tripadvisor. The girls much appreciated the two!! They booked & confirmed 2 rooms with double beds for me and upon arrival, they told me that they could not honor my confirmed reservation. I very much hope that we have the opportunity to accommodate you again soon! Keep fit in our 24-hour exercise facility. more. more. Holiday Inn Saratoga Springs, Saratoga Springs Picture: photo6.jpg - Check out Tripadvisor members' 2,968 candid photos and videos. I would definitely stay here again no question. Hey - management - if you’re without power - and you don’t know when it will be restored - tell your customers ASAP so they can make other arrangements. Free high-speed internet access and Wi-Fi is available in guest rooms, Bookmakers Restaurant, all meeting rooms and even the pool areas! They also welcomed our dog with no problem and no fee. Book Holiday Inn Saratoga Springs, Saratoga Springs on Tripadvisor: See 628 traveller reviews, 159 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. The historic Congress Park adjoins to the hotel property... ask about a park side room. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. All in all, an overwhelmingly .... okay...experience. Now £62 on Tripadvisor: Holiday Inn Saratoga Springs, Saratoga Springs. We also overheard some very distasteful conversations coming from the laundry area as we waited for the elevator. Now £61 on Tripadvisor: Holiday Inn Saratoga Springs, Saratoga Springs. I get that housekeeping in a fast-paced, demanding job but isn't there supposed to be someone checking these rooms before a guest checks in? All the beds are indeed spongy, which suited one of us fine but uncomfortable for the others. The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & entertaining nightspots. Prices are the average nightly price provided by our partners and may not include all taxes and fees. See 628 traveller reviews, 159 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. Customer service is clearly secondary to the bottom line. Now $84 (Was $̶1̶0̶0̶) on Tripadvisor: Holiday Inn Saratoga Springs, Saratoga Springs. So 2 people had to sleep on the floor for $299/night. Typically, our rooms are rated as some of the cleanest and most comfortable in the entire Holiday Inn brand. I recently stayed with my family at this hotel. It was a total pain but manageable I guess. The mattresses were just so soft and uncomfortable that in the wee hours of the morning I ended up moving the bedding onto the floor so I could get a couple of hours sleep. I agree that it's a pretty amazing team! The hotel had been without power for two days. We very much hope to have you join us again soon! Don’t email them at 11am before check in. The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & … Book Holiday Inn Saratoga Springs, Saratoga Springs on Tripadvisor: See 628 traveller reviews, 160 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. The hotel was very clean and the room was well stocked. The room is rather small and poorly cleaned, Almost as if it was done in a hurry. The historic Congress Park adjoins to the hotel property... ask about a park side room. I can not say this any stronger...STAY AWAY FROM THIS HOTEL! The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & entertaining nightspots. Best Saratoga Springs Hotels on Tripadvisor: Find 13,340 traveller reviews, 4,349 candid photos, and prices for hotels in Saratoga Springs, New York, United States. - See 628 traveler reviews, 160 candid photos, and great deals for Holiday Inn Saratoga Springs at Tripadvisor. Hotels near The Inn at Saratoga, Saratoga Springs on Tripadvisor: Find 10,117 traveller reviews, 2,975 candid photos, and prices for 293 hotels near The Inn at Saratoga in Saratoga Springs, NY. The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & … Restaurants near Holiday Inn Saratoga Springs, Saratoga Springs on Tripadvisor: Find traveller reviews and candid photos of dining near Holiday Inn Saratoga Springs in Saratoga Springs… Stayed one night at Holiday Inn in Saratoga Springs, which is listed as a 3 star hotel. Did they give any kind of notice to arriving customers that they should possibly find other accommodations? Our indoor pool and heated outdoor pool complex is a popular favorite for families and sunbathers. Hotels near Holiday Inn Saratoga Springs, Saratoga Springs on Tripadvisor: Find 10,127 traveller reviews, 2,975 candid photos, and prices for 293 hotels near Holiday Inn Saratoga Springs in Saratoga Springs… Own or manage this property? We stayed at the Holiday Inn in Saratoga Springs for two nights, March 4 and 5. Holiday Inn Saratoga Springs, Saratoga Springs: See 627 traveller reviews, 160 photos, and cheap rates for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. Kathy & Cindy decided that it was just too bad and that the only way that I could get restitiution was to take them to court! holiday inn saratoga springs hotel saratoga springs, saratoga springs holiday inn, 232 Broadway Rt. 9, Saratoga Springs, NY 12866-4253, Lock in the lowest price from these sites, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Thank you so much for recognizing the team here at the Holiday Inn favorably. Book Holiday Inn Saratoga Springs, Saratoga Springs on Tripadvisor: See 628 traveller reviews, 160 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. : Holiday Inn Saratoga Springs - See 628 traveller reviews, 145 photos, and cheap deals for Holiday Inn Saratoga Springs at Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Taxes and fees that are shown are estimates only. Holiday Inn Saratoga Springs, Saratoga Springs: Zobrazte 628 recenzí zákazníků, 160 fotografií cestovatelů a skvělé nabídky pro zařízení Holiday Inn Saratoga Springs, které se v Saratoga Springs umístilo jako 16. z 35 hotely a je ohodnocené na Tripadvisor jako 4 z 5 Tripadvisor Plus Subscription Terms & Conditions, Saratoga Springs Hotels with Smoking Rooms, Hotels near Complexions Spa for Wellness and Beauty, Hotels near Saratoga Springs Visitor Center, Hotels near Thirsty Owl Outlet and Wine Garden, Hotels near Historical Society of Saratoga Springs and Canfield Casino. The management (particularly Kathy [--] & Cindy [--]) are the rudest people that I have ever encountered. Holiday Inn Saratoga Springs, Saratoga Springs Picture: Crepe - Check out Tripadvisor members' 2,906 candid photos and videos. Prices are calculated as of 2021-01-04 based on a check-in date of 2021-01-17. Holiday Inn Saratoga Springs, Saratoga Springs Picture: photo7.jpg - Check out Tripadvisor members' 2,970 candid photos and videos. There are more places to choose from in the Saratoga Springs area. Desk staff was courteous but humorless. I have never received any correspondence prior to this review stating that anyone experienced anything other than this. The suite we stayed in were new and very comfortable. I organized a statewide conference at the Holiday Inn, Saratoga Springs and the service couldn't have been better! pools, one indoor and one outdoor. In fact, the front desk clerk informed me that all the beds in the hotel were the same and there were no firm mattresses. We stayed for the weekend during a power outage that affected the area. We know that our weekend without power was incredibly challenging both for our team members and guests and we are grateful for your patronage. I highly recommend this hotel for any group event! Free high-speed internet access and Wi-Fi is available in guest rooms, Bookmakers Restaurant, all meeting rooms and even the pool areas! Front desk service is below par, for such a touristic area. See 628 traveler reviews, 160 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. And if so, why aren't they doing their jobs? I would recommend that anyone stay far away from the Holiday Inn in Saratoga Springs. CHollowood, Operator. I ask that consumers review that other great reviews listed and give us the opportunities to make the same pleasant memories for them. I received notice that my reservation was cancelled due to a power outage - after I had already arrived and about three hours before I was to check in. See 626 traveller reviews, 159 photos, and cheap rates for Holiday Inn Saratoga Springs, ranked #15 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. It’s too bad because the hotel itself is a nice place. Banquet and meeting accommodations are offered for groups of 10 to 800 people in 6 spacious rooms. Last second notice - likely hoping power would be restored in time and they wouldn’t lose business. Nope. Our 24-hour business service center is open for copying, faxing, internet use and all business needs. I am very sorry that you were inconvenienced during your trip to Saratoga. Good hotel. We did notify folks as soon as we could restore our systems. There was a used k-cup left in the Keurig coffee maker and I found dried urine stains when I lifted up the toilet seat. Therefore, our typical way of contacting guests and advising guests ASAP (as you request in your review) simply wasn't possible. All correspondence among management and team members should always be tasteful, appropriate, and respectful. I guess they just need better management. A friendly employee, Shaun, helped me take the luggage down the stairs from the fourth floor and he apologized repeatedly for the hassle. Holiday Inn Saratoga Springs: Fabulous! Our 24-hour business service center is open for copying, faxing, internet use and all business needs. The restaurant food is acceptbale; service somewhat inadequate. Book Holiday Inn Saratoga Springs, Saratoga Springs on Tripadvisor: See 628 traveler reviews, 145 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. The bar staff was quite helpful when we needed milk for the baby's bottle. - See 628 traveler reviews, 145 candid photos, and great deals for Holiday Inn Saratoga Springs at Tripadvisor. They are crooks and they treat their guests like total garbage. Thank you for taking the time to share feedback; I am grateful for your constructive criticism. There is absolutely no excuse for your room to have been anything other than pristine. Taxes and fees that are shown are estimates only. We are close to all major attractions and within walking distance to the historic Saratoga Race Course and the Canfield Casino, Saratoga Spring's most popular wedding venue. Our indoor pool and heated outdoor pool complex is a popular favorite for families and sunbathers. Now £66 on Tripadvisor: Holiday Inn Saratoga Springs, Saratoga Springs. Also the game room was well stocked including cable and one internet computer. We are incredibly pleased that you enjoyed your stay. Please see our partners for more details. Banquet and meeting accommodations are offered for groups of 10 to 800 people in 6 spacious rooms. Historical Society of Saratoga Springs and Canfield Casino, Response from Kevin T, General Manager at Holiday Inn Saratoga Springs. Please see our partners for more details. Unfortunately, this guest did not even stay at our hotel. Enjoy seasonal dining on our Broadway patio complete with firepit. amazing: Holiday Inn Saratoga Springs - See 627 traveller reviews, 159 photos, and cheap deals for Holiday Inn Saratoga Springs at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are close to all major attractions and within walking distance to the historic Saratoga Race Course and the Canfield Casino, Saratoga Spring's most popular wedding venue. They only had 1 room available, with a king sized bed in a smoking area. The 2-doubles room was quite small for five (maybe that's our problem eh? Historical Society of Saratoga Springs and Canfield Casino, Response from CHA25, Owner/Operator at Holiday Inn Saratoga Springs. From AU$179 per night on Tripadvisor: Holiday Inn Saratoga Springs, Saratoga Springs. Enjoy seasonal dining on our Broadway patio complete with firepit. See photos and read reviews for the Holiday Inn Saratoga Springs pool in NY. It kind of brightened what was otherwise a rough stay. See 628 traveller reviews, 159 candid photos, and great deals for Holiday Inn Saratoga Springs, ranked #16 of 35 hotels in Saratoga Springs and rated 4 of 5 at Tripadvisor. Notify folks as soon as we could restore our systems calculated as of 11/01/2021 based a. And fees that are shown are estimates only hotel itself is a popular for. Would recommend that anyone stay far away from the laundry area as we could restore systems. 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