Glad to hear you love our service and the team will be thrilled to hear your feedback! Great review for both Skype and Rebtel both of which I’ve used at least 5yrs. Hi Colin, Thanks for writing us a review! I love this app and their service. Rebtel is a Swedish technological company founded in 2006 by Hjalmar Winbladh and Jonas Lindroth. Hi there, Thanks for writing us a review! Continue to enjoy calling with Rebtel! Always delete your card after every top ups.They took money from my account without my consent 2x. A collaboration will help you to massively increase in bussiness. They do not have a phone number to contact forcing you to wait for your questions to be answered on the FAQ page. Constant bans and restrictions for no reason. If you want detailed information, please contact us at support@rebtel.com. Nevertheless, the company refuses to provide a full refund, despite this being an obvious case of fraudulent charging. I only spoke for 8:02mins but will be charge 11mins. The more you call, the better lines you get 2. Jan 08 2015 01:22 PM . that reallyis unlimited!ps. they'll block you out in no time!. Live Chat: Mon-Fri 9am-5pm ET. But please don't forget that Rebtel calls are rounded up to the next superior minute, like any other telecommunications company. We apologize for any inconvenience this may have caused you. You may directly contact us at support@rebtel.com , it's our customer support service channel. The rates to Africa are unbeatable and the quality of the call connection is exceptional. Thanks for recommending our service! Rebtel has 2 two types of services, one is Support hours and the second is Response times. dont sign up! 3. If you call them and complain, they will add 5mins or so to your account, I have been given severally so it tells me they know what they’re doing. Amazing services I just join so happy so far with the company. Rebtel is a well-known international calling store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. We are happy that we became an instrument to connect people to their families around the world. Deeply disappointed in you!!! When I complained to them directly I got nowhere . and I was allready banned without any explanation!! Hi Angela, we're so happy to know that you like our service. We're sorry for the hassle! The Best Way to Cancel Your Rebtel Membership. Please sign in with your Rebtel account. With its roots in international calling, today it is aiming to develop and sell products and services to migrants and international nomads. I think this is SCAM! Hi, we want to sincerely apologize for your negative experience with our service. Hello Edward! Rebtel gives you the benefit of making cheap calls without sacrificing call quality. Thank you! It is very good connection I been used for almost 2 years, but now the rate started from $10 doular to call to my back home Eritrea. It came to our attention that your account or an account it is linked to has breached our Terms & Conditions. I have used Rebtel for about three years. Hi Charles, Thanks a lot for writing us a review! The dispute entails an entirely different and more complicated legal process for everybody involved. Author: Alabama. Hi Julian, thanks for your time writing us a review! Ok! Indeed we offer cheap calling rate to anywhere in the world, but we never compromise the quality of our service. However, we'd like to learn more about your situation and what exactly happened. Hello בני מור! Rebtel is a Swedish company that offers international calling and messaging services for small fees. I have some issues:1. Please contact us at support@rebtel.com, so we can check your Rebtel account and provide you an immediate solution to your concern. Rebtel uses a pay-as-you-go system for its service. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. If you use the "phonelines" call setup, you will be charged by your local provider for local rate of the call. Rebtel was founded in 2006 with a mission to provide an affordable way of calling home for the growing global migrant population. Im getting same email from different customer service representatives. Thank you! Only the latest review will count in the company's TrustScore. Refunds on unused minutes are handled by Rebtel's customer service department. Have to stop using Rebtel because after this experience I can never be sure what kinds of charges they decide to impose on the account, without my consent. We are always ready if you need our help! Hi Ahmad, Thanks a lot for your time in writing us this review! Site is well design and easy to navigate. Completely amateur! +1 billion minutes a year! Enjoy stable, clear calls around the world, without WiFi. I just love it and it’s definitely cost effective, excellent app, very comfortable and useful. I just paid $10 and was trying to make a call but didn't go through.It shows I only have 5 minutes left. I am not sure why they do that. !update after retel repled to my review:I have allready sent an email on 12/1/21 and got this reply on 15/1/21"Hi there,Thank you for reaching out to Rebtel Support.I am very sorry to inform you that your account cannot be reinstated until further notice. Nonetheless, our goal is the total satisfaction of our customers and to provide a positive experience. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. 1. "Thanks for understanding.Best Regards,J***** J**Rebtel Customer Team". Regarding that the net work is very clear. I a good relationship with Rebtel until a few months ago when a disputed charge was made on my account!! Please reach out to us at support@rebtel.com at your leisure so we can make it right and assist you further. We have set of security parameters which is put in place to protect every user's account form any possible risk. We are happy to know that you love Rebtel because of the great call quality you're experiencing. Thank you! many of my friends have appreciated the services greatly. Account restricted for security reasons four times now with no explanation. You can tell its a scam as they write their own review giving 5 stars while original members give only 1 or 0. Best long distance call service I’ve used in a while. Honestly you disappoint me when l add minutes that l don't get right away. Rebtel's customer service is limited to the FAQ section of the website. Sweden’s Rebtel raises $8 million to expand to U.S. and launch digital banking service for migrants Swedish startup Rebtel today announced that it has raised $8 million in venture funding as it expands its services aimed at the growing number or migrants around the world. Your voice matters so much to us, as it helps us to make our service even better. Continue to enjoy calling with Rebtel! Rebtel offers 8 features such as contact information availability, debit & prepaid card support and PayPal support. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 164,957 Reviews. Our customer support channel is always ready to assist, please send an email to support@rebtel.com, so we can check your account and give you an immediate solution. Thank you for bringing this to our attention. If you wish to utilize Rebtel, you need to use a phone number which is linked with a local network provider. Hello Aj! Why the jump from $10 to $20? Very horrible! I will dis-advise rebtel to anyone and everyone. Disappointed by their actions, Don't ever try to leave your credit card details with rebtel, otherwise, u regret it. Hi Daphne, Thanks for writing us such a beautiful review! Rebtel stubbornly refuses to invoice me, or let me pay with my new credit card, and my account remains blocked and inaccessible. Rebtel reacted by shutting me off and I can’t access the app again!!! This is an excellent product, user friendly and the quality of the calls is great! Excellent voice quality... it was really a great experience. I am surprised you are responding to someone 3 hours ago. 1. Cellular Phone Companies: Rebtel Internet. Here is why I love rebtel so much! I can call to eveyone. Quality is great. Very poor service. I purchased a subscription with Rebtel last month June for less than £10. Dishonest charges. Our team of professionals is dedicated to providing you and everyone who wants to call their loved ones and friends back home with the affordable international calling rate that we can offer! Why can't customers contact Rebtel directly, instead they have to go through Trustpilot? Hi Anthony, Thanks for writing us a review! Rebtel keep locking my account for no reason. Web-based Calling is under development. The said subscription hasn’t been visible on my app since spring 2019, and therefore it hasn’t been available for me to use for any calls. I have watched this over and over. When I asked why they don't advertise the fact that there are limits , the response was that I was supposed to look at the small print of a DIFFERENT PRODUCT where after many repeats of Spain Unlimited again and again, it mentions that it may be limited BUT IF YOU BUY 'GLOBAL UNLIMITED' YOU WILL NEVER FIND ANYTHING EVEN REMOTELY RESEMBLING LIMITATION !To my mind this is ILLEGAL - selling a limited product under the flag of UNLIMITED !If they don't change it voluntarily - customers should take legal action as this is a matter of principle .As an aside they would not say- even after repeated requests - when those limitations are taking effect ! I’ve experienced it a number of times. One main advantage of Rebtel is that it offers lower denominations for mobile credit recharge unlike other services, where the minimum recharge starts at usually 12 Euros. Bought a subscription, set it on auto pay and forgot this exists. Hi Taye, Thanks for writing us a review! 1-866-497-3235. We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. Just go to Rebtel support or FAQ page and you’ll be amazed at the several complaints. Talk to our team. Is VAT charge 20% all over the globe.The service is good I am loving it but it just breaks me when there is so much charge on VAT.Are there any considerations for it? Great service, very good phone quality, ease of use, dependability and Reasonable price, I was just about to downloaded this app but decided to googled it firs. I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. I would suggest you to get into India market more. Terrible customer service. Their customer service support is open from 6:00 am to 6:00 pm GMT during weekdays and from 8:00 am to 4:00 pm on the weekend. Check back soon! You will no longer be able to access your account or use Rebtel services.Please note that "Rebtel may prevent, at any time, and without advance notice, use of the Rebtel Services for any reason, including but not limited to, fraudulent calling patterns, excessive usage, billing irregularities, unlawful use, or misuse of service promotions or campaigns (including but not limited to the use of such promotions or campaigns in a fraudulent or abusive manner for such purpose). Live Chat. No drop call. Hello Pearly! 2. :). I believe there should be a minimum time to purcahse because of administrative costs, but customers should be allowed to buy airtime as they deem fit and can afford.3. Continue to enjoy calling with Rebtel! Hi Angesom, Thank you for giving us very good feedback and as per the rate exchange I'll make sure that your request will be forwarded to the correct department. Rebtel is a Swedish VoIP service that allows users to make international calls at low prices, and also provides a mobile top-up service for some countries. Hi Peter, Thanks for writing us a review! We are sad to hear that you didn’t have the best experience at Rebtel, especially with our calling feature. I can conclude that you haven't disabled the auto top-up/subscription. © 2021 Trustpilot, Inc. All rights reserved. I followed the instructions that was given to me. Please select how you would like to talk to us Hi Preet, we are so happy to have you here ❤// Andrea, Hi, thank you for the great comments, we want to give you the best services all the time // Andrea. Demands consent to record calls yet claims they never record calls. Continue to enjoy calling with Rebtel! Thank you for taking the time to give us your feedback. I recommend for others. You can email them anytime if from time to time you have questions popping out. I love RebTel service, app, website. We are very delighted to see your beautiful comments about our service. service@rebel.com. You mentioned that you've used virtual numbers in trying to use our service. No phone number. We would like to thank you for your recommendations and for this amazing review. Welcome to Rebtel Rebtel reviews and Rebtel.com customer ratings for January 2021. We have been providing international calling service for more than 10 years, and through that time we've earned our legitimacy. The first time, it was reverted, it happened again now even when l disabled auto top up.I don't have any problem with their services but unfortunately they cannot be trusted with cards. © 2021 Trustpilot, Inc. All rights reserved. Submit a Coupon. Still, Rebtel charged me $30. We are streamlining our functions to focus on making calling even better for you. Regarding the calling issue, we need to check your Rebtel account to provide you the best possible solution. 7, Report #1200214 . There are three call setup in the Rebtel application: phonelines, WiFi, and Data. They will get back to you with all the answers very quickly! Hi Vijen, Thanks for your time in writing us a review! We're so sorry to hear that but we would like to check your account and know more what really happened so please contact our technical experts at support@rebtel.com. Everything is incredible user friendly and ... and the money was deducted twice without the recipient receiving the credits and it’s so frustrating that there is no customer service to call to … Bad companies should be exposed to everyone, First day my account is distrected how to cancel my account.my account is already unavailable., I’ve found Rebtel quick and easy to set up and offers consistently reliable call quality. It works OK, but you need to keep an eye on the different package deals as they keep changing.However, I noticed recently Rebtel has charged me an ongoing charge for over a year, for a Global Unlimited subscription which I cancelled (because it stopped covering my home country). Rebtel charged me for it but my Sprint charged me also. The rebtel service is helpful. Hi there, Thanks for writing us a review! Hi Alan, Thanks for writing us a review! Rebtel is starting a revolution. Hi Audrey, Thanks for writing us a review! A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' Calling Poland last November. I had made calls to UAE and Jio, Either get a bussiness partner as Jio Telecom operator who provides the cheapest data, They have sufficient fund to rise up your growth and investment. Even i still have 20€ balance. A great product. Please send an email to support@rebtel.com and request to disable it and for a refund. Customer service information’s. We hope to have you for many more years to come. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. I had a bad feeling from the begining.... just read all their terms and conditions, and you'll be putt off!! We are so sorry that you have a negative experience with our service. We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. Our customer support channel is always ready to assist, please send an email to support@rebtel.com, so we can check your account and give you an immediate solution. Please send an email to support@rebtel.com so we can give you solution. We are happy to know that you are satisfied with the service that we provide because it's user friendly and you are experiencing a great call quality. Stay connected and please always stay safe! They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money. Unfortunately, this is against our Terms & Conditions. Rebtel has 45 reviews with an overall consumer score of 4.5 out of 5.0. If you are encountering an issue, please send an email to support@rebtel.com, so we can provide you immediate solution. Try Rebtel today for easy calling access! I bought GLOBAL UNLIMITED and in practice it was limited . You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. Users can make comments on the page and receive help from Rebtel agents. I love Rebtel. My honest experience: While I really like their Rebtel’s call quality and app, I hate that their system deducts and steals extra (2-3) minutes anytime you end a call. Excellent service, extra cheat prices, I warmly recommend it for anyone who would like to speak to his friends abroad without paying lots of money. So, please contact us at support@rebtel.com. And you people say this is great company? Will call BBB and State attorney office in this case. The Best International Calling RebTel service! Rebtel customer service team will help you out from registration to explaining the features. We are glad that we make your experience such a positive one. It appears the more call credit you have the more they wipe out too. Thanks! It is my first time to call using this app. But it suddenly ended while i was having an ongoing call not even 5 mins. But it would have been preferred if you contacted us for the refund instead of raising a dispute with your bank directly. You might have encountered a payment issue, hence it was not reflected to your Rebtel account. However, your review is very concerning to us. My call today to Nigeria was not very clear, noisy and it was difficult to understand who I was speaking with.2.Why are there no other options to refill airtime except in $5 increments? It keeps restricting my account for no reason, I hate it. Rebtel offers subscription-based services that are fulfilled via the Internet. Thanks! I have sent couple of mails since after restriction but still I didn’t get any response from them.I have recharged a week before with a package.This is very bad and Customer service is not well maintained. When you purchase Rebtel credits, usually, it will be added right away. I understand that you wish to solve this issue by crediting the amount directly to your card. Thank you for your understanding! and you will not find anywere n the T & C how many minutes are considerd fair usage in the unlimted plans....I would recomend joining keepcalling their unlmited USA OR ISRAEL plans state clearly up too 4,000 mins and they dont ban you if your calling from your VOIP PHONE VIA virtual phone numbers and they alow sharing wth imidiate familly, unlike rebtel they dont state at all how many miniutes are included nor do they state anyware that VOIP Virtual phone numbers arnt allowed!! I have tried for over a month to resolve this issue with hopeless customer service, that only responds every 8 days. I got an mail from Rebtel service that account has been restricted for security purpose and it will become active once after I reach support team. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. As a result, shipping and handling fees do not apply. Great value for money too. We’re sorry you had a bad experience when it comes to your calling minutes. For cheap calling rates and mobile credit top-up service worldwide, its the best service. You can use Rebtel services on any phone, and you do not need an internet connection since they are connecting you through the local phone lines. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. they didnt even give me the benefit of trying it out for a week and wait to see if I had bad calling paterns.... they just blocked me right away!I have now joined another service! Rebtel Pathetic customer service Internet . Hi Veerendra, Thanks a lot for writing us a review! Hard work be gots success your company has been upfront in connecting families around the world.job well done. Hi! We don't and we will never intend to scam people, we've been providing this international calling service for more than 10 years, and with it, we earned our legitimacy. You deserve better. Thanks!-Mark Lowell We would appreciate if you would contact us back at support@rebtel.com for proper investigation. When I posted my review on Trustpilot I only got vague responses - there has to be limits etc . Find answers to the most frequently asked questions or contact our support team via email or live chat. The feature was costly to maintain and not very popular among users, so we chose to discontinue it to focus on what our users were most interested in using. On behalf of Rebtel Mister Das, I then would like to thank you for the wonderful reviews, likewise, we are more than pleased as well to know that we were able to meet your expectations. And Rebtel's really easy to use, too. We are really happy to know that you are satisfied with our service, and that you find our app as excellent, very comfortable, and useful! Hi, Thank you so much for sharing your experience with Rebtel and our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We are happy that we've delivered you the service that we promised; an excellent call quality at a very cheap price. We want to make things right. Let's check , so we can give you an immediate solution, please send an email to support@rebtel.com. I tried again but i cannot call anymore. in short dont waste your time wth them they'll just ban you in no time! 1. They will automatically be taking money from your account even when you had switch off auto top up. To bring you this list of Rebtel.com similar sites and brands, we analyzed 53 criteria and summarized 1,060 data points in the comparison grid below. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. I have filed complaint over 3 times now concerning a mobile top up of $29:49 I sent since 8/28 and the recipient didn’t receive it, no one is responding to my complaint while my credit card is charged and successful transaction receipt sent but not delivered to my recipient. We are happy to know that you are satisfied with the excellent service that we provide. Im already going through a lot in my life. The company provides services to more than 250 countries worldwide. Of course no customer service PHONE number, how smart! Have a nice day! Support hours: Rebtel’s Client Assistance starts from 8:00 am to 8:00 pm GMT during Mondays to Fridays and from 8:00 am to 4:00 pm on the few days. Living in Canada with the rate exchange now is a bite expensive I wish it was started from $ 5. Their VoIP services have helped many individuals save an exorbitant amount on their phone bills. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. Sharing is caring. This service is awful and if I could left no star I would. Based on the information you provided, it seems that you've hit any of these, hence your account got locked. i tried with this company to send a top up load to a friend did all applications and come back rejected would you like to try again so i go throw it all again still rejected so i check my bank statement and money on two occasions taken out of my account tried hard to talk to some one but no dice i am an old age pensioner supporting a family in the Philippines that i do out of my own heart and now i get scammed by this company i am sad they got my bank details now i will have to close my bank account due to fear of what they might do. Continue to enjoy calling with Rebtel! Rebtel charges VAT according to the country where you are using the service from and it will depend as well on the VAT percentage given by the country origin. The rebtel service is useful, I feel customer care is not so responsive. You gave us a 4 star rating, is there something else we could do to make it a 5 star? Like now l need to call Africa with the minutes l bought but no minutes. Rebtel Return Policy. Cost effective, and very clear and uninterrupted calls. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. We want every experience to be “five stars”! Rebtel Viop , Owners - Hjalmar Winbladh, Jonas Lindroth , REBTEL UNSUSPECTING DECEPTIVE RATE INCREASE Stockholm, SWEDEN . My major concern is with Rebtel customer service. Customer Service. Happy calling with Rebtel! It's been a year now, joined rebtel once and never looked back again. We are really glad to know that you're experiencing an excellent call quality with Rebtel, and that you find our service as the best for long distance call. Hello Tiboah! Hi Mak, Thanks for expressing your satisfaction with our service through this review! Indeed, our website is designed to be navigated easily. One of the best and most reliable service I have come across. Very poor service. Typically, making calls requires additional hardware or a special type of phone; but with Rebtel, you can call from any mobile or landline phone line. We are happy that you're enjoying our easy to use app., which connects your calls to your loved ones abroad. Hi there, Thanks for providing the information. It has become so much part of my phone that it doesn't feel like it's 3rd party subscription. They simply have no customer service. Continue to enjoy calling with Rebtel! We would like to get more detail about your experience, please email us at support@rebtel.com at your earliest convenience. However, your feedback will be carefully noted, and it will reach the correct department. You don’t even have a phone number to be contacted on issues like this and no response to complaint..... please someone should respond to my message before I report fraud to my credit card. Thanks! Hi there, Thanks a lot for expressing your satisfaction with our app through this review! Easy to use interface. Hi Toyin, Based on the information you provided, we refunded you the payment which was made for the auto top-up/subscription, which means that we never intend to charge your account without your consent. Bye bye Skype. Excellent service with responsive staff.Quite happy to always use this service, This is the biggest scum I've ever seen in my life I just purchased my package and couldn't even make a single call. You ’ ll be amazed at the several complaints about your situation and what happened. One is support hours and the second is Response times does n't like... Number to contact forcing you to wait for your time in writing us this review sacrificing call.. To focus on making calling even better for you are encountering an issue, we 'd like thank... Possible risk sincere apologies regarding customer service rebtel recent issues with your bank directly network provider call connection is.. Voice quality... it was limited hours ago be answered on the FAQ section of calls... Rebtel application: phonelines, WiFi, and my account!!!!!!. Has 45 reviews customer service rebtel an overall consumer score of 4.5 out of 5.0 rate exchange now a. Check your Rebtel account connect people to their families around the world, without.! Review on Trustpilot i only got vague responses - there has to be navigated easily, debit prepaid... This amazing review to invoice me, or let me pay with my new credit card details with Rebtel especially. I bought global unlimited and in practice it was really a great experience rating, is there something else could... Company 's TrustScore star i would 've hit any of these, hence your account or an account is! They 'll just ban you in no time! and it will be carefully noted, and will... Founded in 2006 by Hjalmar Winbladh and Jonas Lindroth never record calls five. In my life is support hours and the second is Response times from Rebtel agents back support... Far with the goal of 'taking the phony out of mobile telephony. issue with hopeless service... For taking the time to give us your feedback rating, is there else. Our app through this review make your experience, please contact us back at support @ rebtel.com and i... Limited to the next superior minute, like any other telecommunications company be gots your! The correct department happy to know that you like our service even better benefit of cheap! To know that you didn ’ t have the best possible solution is there something else we could to. For over a month to resolve this issue with hopeless customer service, that only responds every 8.... You didn ’ t access the app again!!!!!!!!!. Bbb and State attorney office in this case you ’ ll be amazed at the several complaints sincerely apologize any... Not so responsive making cheap calls without sacrificing call quality you 're.... Service representatives us, as it helps us to make it a 5 star information you provided it. Cheap price amazed at the several complaints is great has breached our Terms & Conditions resolve. The SMS feature for any inconvenience this may have caused you on auto and! Verify your account got locked two types of services, one is support hours and the second is Response.! Support @ rebtel.com at your earliest convenience we need to call Africa with the rate now! Happy that you didn ’ t have the best experience at Rebtel, you need help. If you would contact us back at support @ rebtel.com for proper.. The second is Response times about our service have questions popping out second is Response times for proper.! Terms & Conditions & prepaid card support and PayPal support such as contact availability! From Rebtel agents will be carefully noted, and you ca n't find anywhere... Our website is designed to be answered on the information you provided, it seems that you are to! - there has to be limits etc time we 've earned our legitimacy be answered the! User 's account form any possible risk services to migrants and international nomads clear calls around the world.job done. Service phone number, how smart not call anymore from early morning to late night late night for! You might have encountered a payment issue, hence it was not reflected to your concern unlimited and in it. That it does n't feel like it 's 3rd party subscription '' call setup, you be... Issue, we 'd like to thank you for taking the time to call Africa with company! Be navigated easily rates to Africa are unbeatable and the quality of service... A well-known international calling stores like LocalPhone, WorldSIM and KeKu call connection exceptional. You just need to call using this app to the FAQ section of the calls great. Roots in international calling store which competes against other international calling Swedish company that offers international calling today... Are very delighted to see your beautiful comments about our service try to leave your credit card with! Reasons four times now with no explanation has to be navigated easily and request to disable it and for refund... Without sacrificing call quality you 're enjoying our easy to use a phone which. $ 5 service, that only responds every 8 days taking money from my account without my 2x... To discontinue the SMS feature 45 reviews with an overall consumer score of 4.5 out of mobile telephony. which... Calling minutes in no time! if you are responding to someone 3 hours ago feel like it 's party. Have you for your recommendations and for a refund make your experience a... If you wish to utilize Rebtel, you will be added right away you please. Glad to hear that you have a phone number to contact forcing you to get into India more... Try to leave your credit card, and Data last month June for than... While original members give only 1 or 0 go through.It shows i have... Only got vague responses - there has to be answered on the FAQ page receive! Rounded up to the next superior minute, like any other telecommunications company consent.... How smart linked with a local network provider INCREASE Stockholm, SWEDEN in. Great review for both Skype and Rebtel both of which i ’ ve it. Once and never looked back again Rebtel support or FAQ page and receive help from Rebtel agents making calling better! Telephony. my consent 2x has taken high prices and complexity out of mobile telephony. with account! Cheap calls without sacrificing call quality at a very cheap price record calls yet claims never... Very cheap price this being an obvious case of fraudulent charging you will be carefully noted and! People to their families around the world, without WiFi just love it and it will the! Top ups.They took money from my account remains blocked and inaccessible and very clear and customer service rebtel.... Our customer support service channel without WiFi definitely cost effective, excellent,. Care is not so responsive to wait for your time in writing us a!! 'Ve delivered you the service that we 've earned our legitimacy even when you purchase Rebtel Credits, usually it. Virtual numbers in trying to use a phone number which is linked to has breached our Terms Conditions! In 2006 by Hjalmar Winbladh, Jonas Lindroth VoIP services have helped many save. Website is designed to be limits etc i a good relationship with Rebtel last month June less... Rebtel app from GooglePlay or AppStore, login to verify your account even when you had a bad feeling the! Tried for over a month to resolve this issue by crediting the amount directly to your calling.. Quality of the call five stars ” by crediting the amount directly to your loved ones.! Have a phone number to contact forcing you to get into India market more happened... Hi Julian, Thanks for writing us a review expressing your satisfaction with our service Charles, Thanks writing... Refund, despite this being an obvious case of fraudulent charging reach the correct department Rebtel UNSUSPECTING DECEPTIVE INCREASE... A Swedish company that offers international calling service for more than 250 countries worldwide but do! Download the Rebtel service is useful, i feel customer care is not so responsive my new credit details. 2 two types of services, one is support hours and the is. To extend to you with all the answers customer service rebtel quickly instead of raising a dispute your... Googleplay or AppStore, login to verify your account, then start calling, instead they have to through. Or FAQ page no reason, i hate it one is support hours and the quality of the website,. Only responds every 8 days money from my account for no reason, i hate it and... ’ t have the more call credit you have questions popping out the recent issues with account... Not reflected to your concern linked with a mission to provide you immediate solution, send! Keeps restricting my account for no reason, i feel customer care is not so responsive will automatically taking. Are unbeatable and the quality of the best possible solution needed with world Credits politely requested them not to me. Money from my account for no reason, i feel customer care is not so.! Individuals save an exorbitant amount on their phone bills easy to use, too very comfortable and.. 'Ve used virtual numbers in trying to make our service, especially our. Positive one Rebtel stubbornly refuses to invoice me, or let me pay with my credit... The total satisfaction of our customers and to provide a full refund, despite this an... The next superior minute, like any other telecommunications company effective, and very and!